Building Access Control

Technological advancements have brought us entrance and exit control devices and a multitude of components that integrate to provide for the expansion your business may need in the future. These may include electric door strikes, electromagnetic locks, and biometrics. Integration with intrusion alarm and video surveillance systems are often included to meet the critical security needs of your business.

“The concept of building access control has changed considerably from the days of castles, moats and draw bridges. However, organizations still recognize the priority of ensuring that their people, material assets and operations are safe and secure.”

Benefits of a building access control system

– Reduce risks
– Reduce labour costs with monitored system control
– Lower re-keying costs associated with employee turnover
– Control access to critical areas of your operation
– Allow temporary access for short term employees and contractors
– Quickly and economically upgrade or downgrade access as required
– Control more than just standard doors: barriers, motorized fences, parking gates, and turnstiles can operate within the same system
– Track user actions and audit security
– Easy to implement, maintain, and use

Considerations:

Thorough planning and installation of your access control system is imperative for a successful deployment.

Access control should refuse access to unauthorized people. Similarly, freedom of movement for authorized people should be least affected.

As with other business technology solutions, building access control needs to be managed properly, backed up, and the provision of additional systems for redundancy if warranted.

Get in touch with Nutec Electro Tel today toll-free at 1-800-898-3336 or email: sales@nutecelectrotel.com to schedule your no-obligation assessment and consultation.

Toll Fraud Defense

Toll fraud, also known as phreaking or phone hacking is a risk to businesses of any size with an estimated 85% considered to be vulnerable

Prevention Tips:

In a previous article I shared the following toll fraud prevention tips:

1. Learn how toll fraud can occur. Talk to your telephone equipment provider and learn how they can help you. Engage your long distance service provider and implement appropriate prevention measures. If your business doesn’t require international calling, consider blocking international calls from being initiated from your system.

2. Limit access to your telephone system. Hackers may gain access to your telephone system and call long distance directly using your lines. Often this is accomplished through voice mail menus. They use system commands to obtain dial tone and place calls as if they originated from within your premises. Your system may still have factory default passwords. Simple passwords such as these enable fraud and make access easy to achieve.

Now available: Toll Fraud Defense

The NEC SV9100 Communications Solution now includes an expanded and diverse portfolio of InApps. As well as providing compelling business benefits, these built-in/on-board apps require no external PC or server making them highly cost effective and reliable. And using a browser interface, they provide 24/7 availability for your business. Be sure to consider including a toll fraud defense application with your next business telephone system.

– Effective 24/7 defense from Toll Fraud
– Low cost solution with no extra PC required
– Configurable to your specific business call activity
– Health-check feature to assess any weaknesses during installation

All call activity is monitored 24/7 and any suspicious call activity is detected instantly. This results in one of two automatic alerts: an ‘alert only’ email sent to designated recipients, or in more severe cases an ‘alert and block’ which prevents any further call activity instantly.

Get in touch with Nutec Electro Tel today toll-free at 1-800-898-3336 or email: sales@nutecelectrotel.com to schedule your no-obligation assessment and consultation.

How’s your connection?

Is it time to assess the value you’re getting from you business telephone system? Are you maximizing customer service and productivity?

Today’s telephone systems offer the opportunity to maintain the all-important personal connection with customers while effectively utilizing new features available with current technology.

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If you are considering upgrading your telephone system, it’s important to cover the bases to ensure a solution that will fit your business needs and budget.

Evaluation Process

When planning to purchase a new telephone system, it is wise to thoroughly analyze your specific business needs. A well thought-out process will help ensure quality results and a solution that meets your expectations. Don’t fall into the trap of paying too much, selecting the wrong technology or the using the wrong vendor. Most business telephone solutions are long term commitments, so a mistake lives on for years. Be sure to employ an effective process that helps you select the best solution possible.

The following questions will assist in determining your business communications requirements.

What is motivating you?

While the most frequent answer is to replace an obsolete phone system there are actually several factors that could affect your final decision.

Outdated Technology. Perhaps adequate service, support and parts are difficult to obtain for your current equipment.

Available Features. If your current system is simply lacking the features that contribute to improving productivity and enhancing customer service, it may be time for a new solution.

Monthly Telephone Bill. Once a system is deployed, your costliest telecommunications expense may be the monthly telephone bill. Proper planning and coordination with your new system can often lead to lowering monthly costs, resulting in improved ROI.

VoIP. These days, with everyone relocating business services to the cloud, it might make sense for your company to consider a virtual PBX.

Expansion. If your company is in a state of growth, you may have outgrown your current system.

Relocation. When moving to a different location, it might be a good time to replace your technology instead of sinking money into moving an old system.

Do you have a date for completion?
Often, the buying decision gets delayed in deference to handling day to day business operations. The result could be a system failure that makes the decision a more urgent priority and unduly hastens the decision process.

What parameters are important to you?
These days, most phone systems offer the same features. It’s more a matter of whether you would prefer to purchase it as a product or a service. Regardless, there are still plenty of considerations to keep in mind, such as:

1. Up Front Price
2. Total Cost of Ownership
3. Vendor Location & Reputation
4. Fit
5. Brand Recognition

Defining and weighing these parameters narrows your focus saving both you and potential vendors lots of time

Do you have a budget in mind? canstockphoto20338595
It can be hard to be transparent with this information. You may fear that it will be used against you when it comes to making the purchase. However, having a budget in place beforehand can often save you time when it comes to looking for solutions within your price range. Also, vendors know that most customers are looking at multiple solutions and a solution with an inflated price won’t be considered.

Do you have any preferences?
Would you prefer an on-site Premise PBX or a cloud-based virtual PBX? Both have their advantages.

Have you already considered any solutions?

Do you have a preferred provider?
Often, customer loyalty rests with the equipment manufacturer, the product brand or the local value-added reseller. Do you care about the brand name, or are you open to considering all providers?

Is There an Implementation Time Frame?
If you’re working against a hard deadline, it may affect the time you have to explore potential vendors or compare different technologies and therefore change your evaluation process.

Get in touch with Nutec Electro Tel today toll-free at 1-800-898-3336 to schedule your no-obligation assessment and consultation.

What to do

It can be a challenging process to select the right telephone system for your business. Several factors should be considered. Here are a few thoughts that may help you with this exercise.

Reliability is a critical component to any business telephone system. Traditional PBX systems with analog or digital (PRI) connections to the outside world provide proven and reliable service for voice connections with your customers and suppliers. VoIP (Voice over IP) on the other hand is increasingly becoming a popular choice. However, VoIP is dependent upon a reliable internet connection. Before selecting a VoIP service, be sure to have your internet service analyzed for suitability for use as a voice path. Remember, a great internet service for file transfers and email communication may not be suitable for voice transmission.

Cost

Whether your business is small, medium or large, cost is an important part of the equation. Obviously, you will want to ensure an appropriate ROI (return on investment) while maintaining a reasonable TCO (total cost of ownership). Things for you to consider include the value of features best suited to meet your customer service and productivity objectives. Do your requirements include a telephone system that delivers voice communication and multimedia sessions such as video over the internet. Enterprise organizations that have offices spread out across the world may prefer VoIP systems because your location ceases to be an issue.

Flexibility with Modular Options

Both hosted (cloud) and premise based VoIP services can combine web conferencing, fax, voicemail to email, instant chat, and web conferencing with the traditional process of just picking up a phone and making a call. With VoIP smartphone apps, users can now take their office extensions with them wherever they go. You may want to consider a modular system that can combine premise based digital and VoIP components along with a cloud based system that offers the best of both worlds. Whatever choice you make, be sure to ask about an available managed services program to include peace-of-mind and reliability.