Get Face-to-Face

Video conferencing is a great tool to help boost the return on investment (ROI) in your communications system. Benefits include saving time, resources, and money because you connect face-to-face online without having to leave the office. It is versatile, easy-to-use, and functional. Reduced travel expense has often been touted as the major factor in decisions to invest in video conferencing systems. It costs a lot of money and a lot of time to travel to meet people. Imagine that you have to conduct an important meeting for your company with different people who are dispersed over different places in the world, thousands of miles apart. To bring them together around a table, you need to consider and deal with so many hassles: travel expenses, availability of flight seats, visas, availability of participants at the scheduled time, accommodation, food etc.

On the other hand, some say video conferencing can actually be more efficient than regular face-to-face conferences since the meetings often have a defined start and end time with people calling in from different locations, so a more focused discussion and less chitchat is likely. And, the organizing can be done over email or instant messaging.

Since most communication is nonverbal, video conferencing fills a huge gap that has long existed within organizations using audio alone. A video conference helps managers, knowledge workers, salespeople, and customer-service employees to better convey and understand information that is being shared within projects or engagements.

As sales involves collaboration with customers and a sales team, you can employ video conferencing to support sales activities such as sales presentations, training sessions, and hosting product demos.

Video conferencing has been used to train sales people, interface with customers and close business more quickly. One financial services firm deployed video conferencing to allow their subject matter expert to be in more places more quickly. In the past, he had to travel to each site, make a presentation and then fly home. With video conferencing, he is able to connect more sites together at the same time. This gets his information out more quickly to more people. As a result, revenue has grown and the salesperson has less wear and tear on his body. He stated, “Before video conferencing, I was exhausted. Now I travel less, see more people and close business more quickly.” ~ S. Ann Earon, Ph.D. President, Telemanagement Resources International Inc.

Business TrainingBusinesses today are transforming the way company-wide training is conducted. Company personnel are no longer required to leave the comfort of their homes and offices. By introducing online training through video conferencing, not only are businesses able to drastically reduce the cost of travel but they also see an increase in employee productivity and job satisfaction.

Video via cellular
Mobile video conferencing is the future, and it’s advancing at a tremendous rate. Most video conference systems now enable the use of mobile devices for participating in a video conference, you can have effective visual communication without restrictions on time or place. You can join a video conference from a location outside of the office, while you are on the go, or from your own home using a mobile device. There’s a world of opportunity waiting for you; all you have to do is explore it!

The growing trend to use video calls will continue to change how people interact with one another and overcome some of the past reluctance to choose video conferencing. Today’s youth expect video as an almost default collaboration tool. In a survey by Redshift Research, 75 percent of the young professional respondents say they will not settle for low quality. This expectation results from growing up with technology that continues to improve rapidly.

Who’s got your back?

GPS Vehicle tracking isn’t enough when you have personnel in the field on their own. While it’s comforting to know where your employees are, how do you know they are all right? First, let’s look at what situations define the lone worker.

What is meant by working alone?

According to the Canadian Centre for Occupational Health and Safety a person is “alone” at work when they are on their own; when they cannot be seen or heard by another person. While it is not always hazardous to work alone, it can be when other circumstances are present. Whether a situation is a high or low risk will depend on the location, type of work, interaction with the public, or the consequences of an emergency, accident, injury, etc. This wide variety of circumstances makes it important to assess each situation individually.

Think Safety FirstIt is important to consider all situations carefully. Working alone includes all employees who may go for a period of time where they do not have direct contact with a co-worker. For example, the receptionist in a large office building may be considered a “lone” worker. Alternatively, a construction worker who is doing work in a bathroom or other location that cannot be seen by co-workers may also be considered a lone worker. Other examples are gas station attendants, convenience store clerks, food outlet employees, taxi drivers, home care employees, social service workers, security guards or custodians.

Lone Worker Monitoring

Man aloneAn employee may be at risk when working without close supervision and with no visual or audible contact with another worker who can provide or call for assistance in the event of an emergency, injury or illness. Even when working with the public, a worker is still classified as a lone worker because the public may lack information or may not be able to assist. So, what can you do to enhance the safety of those who are working alone? If employees work alone, perhaps not even remotely, you may want to engage a safety partner that they could utilize for periodic or planned check-ins. Also having a shared calendar that records their whereabouts and allows for check-ins may be suitable for their situation.

While safety is the priority, there are also other risks to consider. Financial losses that may be incurred as a result of worker injury. These may include re-training costs, re-hiring, rehabilitation, and other benefit and health care costs associated with workplace injuries. Be sure that you have specific and appropriate policies and procedures in place and communicate them to your employees. If there ever was an accident, as an employer, your liability may be reduced if you can provide evidence of the same. Of course, this assumes that those policies and procedures meet the standard of care required.

Tpass solutionWhen your employees are miles from anywhere and something happens to them how will someone know help is required? Our Terratrax GPS Lone Worker Solutions help you provide the best possible emergency response to remote workplace incidents—and can make the difference between short-term recovery, permanent disability and even fatalities.

Ask us for details.

Join the Cloud Crowd . . .

It’s Time to Move Your Business Communications into the Cloud

There’s still plenty of room for your business in the Cloud!

Embrace UCaaS: Unified Communications as a Service

UCaaS is an all-in-one solution, a single payment service that includes voice, messaging, mobile features, conferencing, collaboration, and a wealth of other communication services. Easily add new features and applications as they become available without substantial investment costs.

“There are two times when it makes more sense to go with UCaaS than a premise-based UC anchor: always and now.” ~ Dave Michels, Unified Communications Strategies

Top 4 Benefits of UCaaS: Software-based Communications in the Cloud

1. Lower Costs: Changes in communications are happening at an unprecedented rate. It simply makes no sense to invest in an on-premises communications system that could be obsolete within 12 months of installation. With UCaaS, the provider shoulders the burden of maintaining and upgrading your communications technology infrastructure.

2. Flexibility: Fast provisioning of new applications and features gives you a level of agility in your communications system previously unheard of.

3. OPEX versus CAPEX: UCaaS is a service, not an investment in hardware. You choose a solution to fit your business needs and only pay for what you use, making communications an Operating Expense (OPEX) rather than a traditional Capital Expense (CAPEX).

4. Reduce Demands on In-House IT Staff: Keep your IT staff’s focus and energy on your core business.

Advanced Applications

UC applications are becoming more advanced. These emerging sets of communications tools will be easier to deploy through a cloud platform setting. Applications will start to develop more intelligence, integrating with the business software of other vendors like Salesforce. Salesforce is the premiere customer relationship management (CRM) tool used by many industries. Like many emerging powerhouses in technology, Salesforce is a cloud-based platform.

While most cloud-based offerings are relatively new to the market, there are several players, such as NEC, which bring decades of experience and stability to their products. The functionality of UC applications will increase, as well as their security and stability. NEC’s Managed Security Services provides the communications security features every business should look for. These will be the tools many businesses and organizations employ to improve productivity, customer satisfaction and team collaboration.

Communications Through the Cloud

Tom Nolle on No Jitter believes the cloud will continue to grow, with flexibility in the forefront. With remote workers in coffee shop locations, road warriors traveling in the sky, and personal devices being brought into the office, a cloud-based communications solution will allow its variety of users and devices to easily connect to their UC infrastructure. IT staff will be able to better maintain multiple office locations through the business cloud. Cloud communications will help teams collaborate on assignments and improve productivity.

Get in touch with Nutec Electro Tel today toll-free at 1-800-898-3336 or email: sales@nutecelectrotel.com to schedule your no-obligation assessment and consultation.

Get the RoIP Advantage

Many traditional communications services have been enhanced thanks to IP technology in recent years. Radio is just one platform that is more flexible and functional when handled over a digital network connection. So what are the main advantages of RoIP (Radio over IP)?

The benefits of radio over IP are relevant to a surprisingly large audience. ~ Shaun Richards

Aside from cost, the main reason to adopt RoIP in an organization results from endowing radio communications with much greater possibilities.

It is easy to see why so many businesses in different industries are starting to jump on the RoIP bandwagon. From enterprises with operators who need to handle radio dispatching to contractors who require a quick way to communicate with colleagues while they are out in the field, RoIP offers an affordable and flexible platform through which this can be achieved.

Empower your business operations easily and license-free with IP two-way radios!

These are great for:

– Warehouses
– Restaurants
– Hotels
– Manufacturing
– Museums
– Shopping Malls
– Department Stores
– Universities
– Security Guards
– Hospitals
– Care Centres

How does it work?

WLAN

Communications are distributed across WLAN access points in an IP network which makes it easy to expand the system. Many users in the system can transmit simultaneously. When headsets are connected to the radios, users can talk concurrently in full duplex – similar to talking on a regular telephone.

An IP radio system for wireless networks is a product that bridges the gap between license-free and licensed radio devices. The system is easy to connect to an existing wireless network and allows full duplex communication with reliable sound quality.

Get in touch with Nutec Electro Tel today toll-free at 1-800-898-3336 or email: sales@nutecelectrotel.com to schedule your no-obligation assessment and consultation.

Wireless Office?

Wireless is fast becoming a major component of network infrastructures as workforce demands for mobility evolve. There is a desire for the flexibility to move about the office without having to crawl under a desk to find a network connection.

With a plethora of devices requiring connectivity, there is often a significant drain on IT budgets to provision the required network cabling. This provides further impetus to seriously consider wireless solutions.

Here are some factors in the decision-making process when considering wireless expansion, or transitioning to full wireless:

– Overall network security plan
– Capacity for multiple devices per user
– Support for multi-user multiple input, multiple output (MU-MIMO)
– Utilizing real time applications such as voice and video
– Managing network complexity
– Satisfying user expectations

Shedding the wired network totally may be desirable, but is not likely to be universal in the near future. However, acquiring the 802.11ac wave 2 devices will be an important consideration. The potential for MU-MIMO and offering higher throughput per access point (up to 2.5Gbps in some instances), make them worthwhile.

If you are considering a wireless office system, contact Nutec Electro Tel now for a no obligation consultation:
sales@nutecelectrotel.com
Toll free (800) 898-3336

Portable Two-Way Radios

Two-way radios play a key role in many industrial, health care and emergency services applications. As commonplace as cellular phones have become in today’s society, in some environments they are not necessarily the best communications tool. A two way radio is much more efficient, allowing instant communication between people fast and effectively. Are you taking proper care of yours?

Here are some maintenance tips:

Storage

The ideal environment is a dry area at room temperature ~ “22C”

Cleaning

It’s best to use a microfiber cloth or soft cloth dampened with water to clean your radios. Do not expose the radio to solvents.

Charging

Do not leave the radio on or use it while it’s charging. Don’t put the radio in and out of the charger while using it. By doing either of these things will reduce life expediency of the battery.

Battery Life

The average life span of a NiCad, Ni-MH and Li-Ion batteries is 2 – 4 years depending on usage and charging habits. Don’t store a battery in an active charger. Don’t keep the radio on while charging. Don’t take the radio in and out of the charger when using.It’s best to charge the portable once a day or after 8 – 12 hours of usage. When a battery is 2 years old, it should be analyzed by a qualified service center. Analyzing a battery of any chemistry with clear the memory increasing the battery capacity. Most analyzers will produce a report showing the percentage of batteries capacity. It’s recommended that when a battery is down to 70% capacity it should be replaced.

Daily Usage

Don’t grab or hold the radio by the antenna, avoid dropping the radio, keep away from moisture even if it’s waterproof. Try to keep the radio from extreme temperatures.

Through proper care and maintenance, your radios have a much higher probability of serving you when you need them most.

Acknowledgement: This article was composed with input from experienced two-way radio specialist, Eugene Rollinson, Corporate Account Manager, Nutec Electro Tel.

If you are considering two-way radios as part of your communications strategy, contact Nutec Electro Tel now for a no obligation consultation.