A survey in 2012 found that 60% of burglars skip a home if it has an automated home security system. Those who entered unawares fled as soon as they realized there was a home security device installed to alert the homeowners and authorities. 

Sensors and smart devices work wonders to protect your home when you’re not around. If you have children with a nanny, ailing seniors or a sick pet at home, modern technology allows you to keep an eye on them when you are not around.

Electronic home security devices discreetly monitor activity patterns and alert you to emergencies, such as health issues or burglary, before they worsen so you can take action right away. The devices collect data about regular behavioural patterns over several days and weeks and is quick to pick up any change as soon as they sense it, thanks to advanced technology. For instance, if a senior in your home leaves the bed at a certain time and has their medication at a prescribed time, the security device will alert you in the event of an unexpected delay so you can rush in and check up on them.

The tools empower you with greater control when you are away, so you enjoy greater peace of mind. If your parents live independently, you can install the devices in their home so you can keep an eye on them remotely. 

Cheaper than Surveillance Cameras

  • Home security systems cost less than surveillance cameras, although they are integrated with more advanced technology. 
  • They protect your belongings and valuables. Burglars look for expensive jewellery, cash, electronics and drugs. In the event of a break-in, you are alerted at once so you prevent your home from being ransacked. If they cut the phone line, for instance, you will be instantly alerted.
  • A home security system integrates seamlessly with other electronic home security devices, such as door locks, smart lights and smart thermostats. 
  • You can connect the security devices to your smartphone, tablet or computer that allows you to access your home remotely from virtually anywhere in the world. Whether you are on a business trip or cruise, your home will be protected 24/7.
  • Some devices have motion sensors so you are notified of emergencies at once.
  • Wireless home security systems ease things when you move into a new home because they are simpler to set up. It allows you to work through your smart home app so you can do without Wi-Fi. 
  • There are fewer chances of experiencing loss from a fire, water damage or floods because you alerted instantly. This also means fewer insurance claims.
  • You can keep an eye on school children who come home before you or keep an eye on your pet when you are out running errands. 
  • If someone rings the doorbell, you know who it is before opening the door. 
  • You can put up a display sign saying there are security cameras around one you install them to keep burglars away. 

Nutec Electro Tel: Custom Designed Smart Home Security Devices for Your Home and Business 

Looking to install a smart home security system or upgrade to a new, more advanced one? Please contact us to arrange a no-obligation consultation.

Digital radio is the future of radio broadcasting. More and more people are upgrading from analog to digital two-way radios, not because they are new but because they are useful. Digital radios have far clearer reception than AM/FM. There is no static, background noise and the digital signal allows for more stations with similar bandwidth. 

Advantages of Digital Radios

Advanced digital radios allow vibrant image displays on built-in screens and recording facilities. Whether you are listening to weather information, global news or albums, display images keep you engaged to the radio content for longer. If you miss your favourite program, your digital radio allows you to record and play it later or even pause and play if you are interrupted by a phone call. It has enhanced the listening experience and sound technology to the next level. 

 

Quite like digital TVs, the biggest advantage with digital radios is that the reception is either perfectly clear or not at all. What you need to purchase is a digital radio receiver or DAB+ receivers (Digital Audio Broadcasting). You will find them at electronics retailers or online stores. 

Why Some Companies Prefer Analog to Digital?

While many companies have moved to fully integrated digital radio systems, there are many businesses that have chosen to stick with analog radios since they function well for small scale operations. 

Digital two-way radios are lesser understood or too advanced for some, so they shy away. Another primary reason is the expensive cost that makes them unaffordable for many. It’s simply cheaper to stick with the older analog model. It’s also challenging for others to upgrade to advanced models if they are digitally challenged.

Why Should You Upgrade to Digital?

There are four main reasons to upgrade to digital radio:

  1. Sound quality – The sound is sharper, less distorted, and eliminates background static. So even from a distance, the sound is sharp and clear. 
  2. Higher security – They are more secure than analog radios. You can add encryption so your two-way conversations to avoid being overheard by a third party. 
  3. Manage calls – You can call a single contact instead of always having to call a group, giving you more control. 
  4. Text messaging facility – Yes, you heard right. Digital radios help you send and receive messages with text messaging tools so you have more options for better communication. 

What you need to choose are digital radios that operate on the same frequency as your current radio. There are new models that can operate in analog mode. If both old and new models operate in the same mode, your investment goes further. 

Garnish your new digital radio with compatible accessories. Those that don’t require batteries, for example, turn out more cost-effective in the long run because you save on battery expenses.

Nutec Electro Tel

Planning the transition? Call Nutec Electro Tel. We are technology with a human touch. Budget considerations are part of our philosophy. Our advanced, state-of-the-art digital radios are offered at competitive prices. Browse through our website to see what else we have to offer.

For a hospitality property a working phone system is a priority. It is an emergency if the phone system is not working. However, it is part of the property that is rarely thought of, like a chair or a desk. 

For most property’s features have been relatively static since the addition of voice mail, but this is changing fast with new technology.

For larger properties, Nutec has been supplying PC attendant consoles, formalized call centres and advanced 911 options. Nutec also supplies paging, sound systems, two-way radios, WiFi and surveillance systems for hotels and motels. We are happy to talk to you about these as well.

Here are some new options that appeal to properties of all sizes:

CRYSTAL PLASTIC FACEPLATES

Have your guest room phone faceplates printed on crystal plastic, and they are water and stain-proof, much more durable than paper and the colours last longer.

MOBILITY

Unleash your night manager from the front desk. Get better communication with maintenance and other staff. Add an extension of your NEC phone system to a live or WiFi-only cell phone. Most properties use a cordless phone with a limited range.

 IN HOTEL PROPERTY MANAGEMENT SYSTEM

For up to 120 rooms NEC has a phone system that includes a complete comprehensive integrated Property Management System. No additional computer or monthly fees are required. Easy to use for faster billing or rooms, calls, mini bar, spa, restaurant and lounge.

  • Room allocation – See current and future guests on a colour coded calendar view
  • Jump to Date – Quick access to any future date
  • Guest Filter – Easily find a guest reservation or stay using the filters
  • Room Management – See the colour coded status of all rooms (clean/dirty/out of order)
  • Folio Management – Add charges for services and products to guest folio
  • Invoice Generation – Complete invoice generation for room nights, services & telephone calls
  • Message Service – Capture messages for guests with automatic room notification
  • Flexible Room Rates – Based on calendar dates or days of the week
  • Multiple Connections – No license for additional connections, folio items can be added by housekeeping or restaurant
  • Guest Stay Information – Capture information about the guest, contact details and stay reasons; opportunity to build CRM database of guests
  • Custom Products & Services – Can be created & added to the guest folio
  • Checkin/Checkout Functions – Automatically control telephone restrictions
  • Guest Name Display – the Guest name is transferred when the guest checks in, displayed on reception phone when a call is received from the room
  • Telephone Billing – All calls are captured and billed against the guest folio
  • Flexible Rates – Custom rates can be configured to allow the hotel to set its own call rates
  • Multiple Telephones – Multiple telephones can be grouped into a single room and billed to a single guest stay
  • Hotelier Control – The hotelier can set call restrictions (local only/local & national/ international), block room to room calls and set Do Not Disturb feature from the hotel console
  • Centralized Wakeup Call Management – Wakeup calls can be set by the guest or hotelier & managed, modified or cancelled within InHotel

 

 

 

Or email sales@nutecelectrotel.com for a professional consultation!

Contributed by Trevor Naish

On July 17, 2019 Erick Preza represented Nutec Electro Tel in the 26th Annual Richard John Evans Memorial Golf Tournament at the Belvedere Golf & Country Club  in support of the Children’s Wish Foundation of Canada.

 

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The participants enjoyed a fine day and helped raise money for a great cause!

And, there were great sponsors including Mercedes Benz Edmonton West!

Toll Fraud Prevention

What is toll fraud?

Toll fraud is the theft of long-distance telephone service. Toll fraud takes many forms. It is particularly prevalent on phone systems that have not been secured. Toll fraud poses a worldwide problem. Fraudsters can easily rack up many of thousands of dollars in long distance charges before you know it’s happening.

How does it occur?

Fraudsters may attack your telephone system by using various techniques that help them guess the passwords for voicemail boxes. Fraudulent operators access your telephone system if your passwords are easy to guess.

Your responsibilities

Costs associated with calls placed on your phone lines are your responsibility, regardless of whether you authorized those calls or not. For this reason, it is imperative that you take steps to protect your company against toll fraud.

How can you protect your voice system?

Be proactive! Take these important steps to protect against toll fraud. If you do not, it is only a matter of time before you become a victim. Following are some general guidelines to protect your company against toll fraud. We encourage you to take due diligence above and beyond what is listed here.

  1. Toll restriction: International locations are the major destination for toll fraud calls. Block all international numbers and only enable calls to those places that you need to call. If possible, setup passwords for long distance calls. If this is a possibility, change the passwords regularly, and especially when an employee has left the company.
  2. General security: Follow best practices for all security, including monitoring resources for vulnerability, maintaining patches and reviewing logs. Consider utilizing standards-based security add-ons where possible.
  3. After-hours calls: Restrict all outbound after-hours calling.
  4. Limit access: Limit system access to authorized personnel only, even during company business hours.
  5. Passwords: Immediately change the default passwords provided with your phone systems, and include password changes as part of your regular maintenance, and when personnel leave your company. Require complex passwords.
  6. Unused mailboxes and phones: Proactively disable mailboxes and remove all access to outgoing employees immediately. This is not only to protect against retaliation from disgruntled former employees, but also against anyone who may obtain that person’s security information.
  7. External transfer: Restrict call forwarding and call transfer features, especially to external numbers. Program your phone system so that extensions can forward only to known numbers, and restrict all others. Never forward a caller to 901 or 90#.
  8. Software patches: Make sure your phone and voicemail systems are up-to-date and that all current patches have been installed.
  9. Monitoring: Monitor calling patterns and usage on a regular, scheduled basis. High costs can be generated in a very short period of time and will continue until action is taken to stop it.
  10. Block Collect Calls: Block the system from accepting reverse charges on telephone calls – opt for a toll-free number instead.
  11. DISA Numbers: Never publish any phone numbers that could provide direct access to your system (DISA). Change your DISA numbers periodically, and issue a different DISA authorization code for all users. Warn users to never write down their authorization codes.
  12. Invalid Access Attempts: Identify invalid access attempts to your DISA and route them to an operator. Implement DISA ports that drop the line when an invalid code is entered and program your PBX to generate an alarm when an unusual number of invalid attempts are made, and to disable the port after a set number of invalid attempts.
  13. Modems: Eliminate three-way calling on all extensions that use modems. Physically disconnect modems that are not in use.
  14. Firewalls: Restrict access to the SIP port(s) on your PBX to only allow SIP traffic from your provider’s IP address, and block it from any other sources.

Or email sales@nutecelectrotel.com for a professional consultation!

 

Nutec Electro Tel in the Community

On Saturday, May 25, 2019 Nutec Electro Tel participated in the Camrose Open Door Association Charity Golf Tournament. Chris MacKay, Brent Steeves, Myles Steeves, and Erick Preza were our team members at this event!

The Camrose Open Door Association is a regional non-profit organization that offers support services and hope to youth in need between the ages of 11 and 24. The Open Door offers support, effective services, and a safe place for youth in need to grow and transition into successful adulthood, becoming contributing members of the community.

In the recent years, fiber optics is steadily replacing copper wires.

Fiber optics is a better and apt means of transmitting communication signals. Today, fiber optics cable span across long distances between local phone systems. In addition, it also serves as the backbone for many networking systems including:

  • Telephone systems
  • University campus
  • Office buildings
  • Industrial plants
  • Electric utility companies
  • Internet connectivity

Why Fiber Optics?

Because of the Low loss, high bandwidth properties of fiber cable they can be used over greater distances than copper cables, in data networks this can be as much as 2km without the use of repeaters. Their light weight and small size also make them ideal for applications where running copper cables would be impractical, and by using multiplexors one fiber could replace hundreds of copper cables.

The gap between the unfilled growing needs of the telecommunications industry and the growing demands for more bandwidth created a huge opportunity for fiber optics to make a breakthrough in performance and cost.

In many ways, the telecommunications industry was adopting much of the technology that had been deployed in submarine fiber optic systems for years. Submarine fiber optic systems, which must run for thousands of miles underwater, have always been on the leading edge in terms of the largest possible capacity and the longest possible transmission distance on a single fiber as well as the highest possible reliability.

Until the Internet created a need to dramatically increase the capacity of terrestrial systems, most of the technologies associated with leading edge submarine fiber optic systems had been largely ignored by the telecommunications industry.

In the late 1990’s, many large telecommunications equipment suppliers recognized the huge financial opportunity that was looking for greatly expanded capacity and distance on the fibers that they already had deployed. However, most of the new systems that were being developed tended to be evolutionary, rather than revolutionary.

The new systems that many of the telecommunication equipment suppliers conceived would increase the capacity by a factor of eight or perhaps sixteen and may double the maximum distance to a few hundred kilometers.

Interested in more information on fiber optics and related topics? 

Call 1-800-898-3336 or email sales@nutecelectrotel.com.

Contributed by Erick Preza

To manage or not to manage – that is the question!

Many organizations are considering cloud or hosted solutions for various parts of their IT infrastructure. Some are even considering outsourcing the entire function of IT.

How does voice communications fit into this growing trend? Hosted voice solutions can provide attractive price and ease of management. In today’s complex unified communications environment there are some pitfalls. The basic architecture and connectivity of the hosted model is often limited. It does not allow for many features and devices that are considered basic and necessary by most users. Components not generally supported in a hosted voice offering may include: digital phone sets, analog devices and faxing. Features commonly desired like music on hold, overhead paging and wireless handsets may not be normally offered in a hosted environment.

Each organization needs to determine whether their telephone infrastructure can be managed internally or whether it’s more cost effective and convenient to outsource the management to a service provider.

IP Telephony is an ideal solution when replacing an aging and/or obsolete PABX.

Additionally, there are many advantages of adopting a managed telephony service, including:

  • Reduced staff costs
  • Improved service levels
  • Smooth infrastructure maintenance and upgrades
  • Access to latest technology
  • Improved capacity management and flexibility
  • Reduced cost of ownership, including call costs, maintenance, management, & upgrades
  • Enterprise service levels and uptime
  • Visibility of costs, SLAs, features and technology

Nutec Electro Tel offers a Managed Communications Plan combining the attractive pricing and ease of a hosted solution with multi-device support and full features of a traditional telephony system, on site with more control, better management, and better reliability.

  • Budget Certainty
  • All the latest unified communication features
  • Desktop device of your choice; IP, digital, analog, softphone, remote IP sets
  • Voice mail with integration to email
  • Cellular smart phone integration
  • Data switches required to support IP phones
  • Music & Message on hold
  • External paging interface
  • Battery backup
  • Offsite Disaster Recovery/Redundancy options
  • Multisite support and networking
  • Full on-site maintenance coverage including parts and on-site labor
  • Remote moves, adds and changes

Available products and services include:

  • Telco network costs (may be bundled with Managed Communications Plan upon request)
  • Customer premise wiring
  • External paging amplifiers and speakers

Helping you select and fund rapidly evolving technology.

Interested in more information? Call now: 1-800-898-3336 or email sales@nutecelectrotel.com to arrange a complimentary needs analysis.

Managed Telephone Solutions 

A smart business has a good product, hires qualified employees, and has a good marketing strategy.  In addition to protecting against outside threats, video surveillance offers a number of advantages that can safeguard your assets.

Check out some of the top reasons you should get quality video surveillance for your company:

  1. Protection from thieves

This is one of the most popular reasons for installing video surveillance in any business. Visible security cameras can deter potential thieves from stealing or from vandalizing your property because they worry they’ll be caught. You are a lot more likely to catch them if you have the incident recorded on video.

  1. Protection from internal damage

Many hidden threats don’t always come from the classic image of a bad guy in a black mask. Lots of threats are internal and can come from your own employees. Video surveillance can help you identify any employees who are stealing from you, or who aren’t honestly reporting the facts.

  1. Increased compliance

With 360-degree vision, video surveillance is essential for dangerous workplaces. It can help ensure that every employee adheres to federal and provincial protocols. By ensuring compliance with the rules, you avoid fees and keep your business protected.

  1. Increased savings

Getting video surveillance can help you save money and cut business costs. Having video surveillance is cheaper than having security guards on every floor. Additionally, analyzing video footage of your building can help you to identify areas that aren’t being used as much or spot other areas where money is being wasted.

  1. Evidence in disputes

If there’s ever a business disagreement, video surveillance can offer recorded footage that reveals the facts. It’s an objective way of reviewing the event to see what really happened.

  1. Employee protection

Even if you do a great job managing your business, your employees may still face some dangers. Occasionally work injuries may happen, especially if you work in construction or in a warehouse setting. Video surveillance can monitor what happens so you know the facts, and you can review the video to make changes and increase safety for the future. And finally, rather than sending more employees into a dangerous workplace to monitor compliance, you can manage the area remotely. Your employees will also be protected against sexual harassment and other forms of bullying and misconduct.

Interested in more information?

If you’re ready to keep your business safe and your revenue skyrocketing, call 1-800-898-3336 or email sales@nutecelectrotel.com.

Keep Your Business Safe with Video Surveillance

Contributed by Erick Preza

Join the Cloud Crowd . . .

It’s Time to Move Your Business Communications into the Cloud

There’s still plenty of room for your business in the Cloud!

Embrace UCaaS: Unified Communications as a Service

UCaaS is an all-in-one solution, a single payment service that includes voice, messaging, mobile features, conferencing, collaboration, and a wealth of other communication services. Easily add new features and applications as they become available without substantial investment costs.

“There are two times when it makes more sense to go with UCaaS than a premise-based UC anchor: always and now.” ~ Dave Michels, Unified Communications Strategies

Top 4 Benefits of UCaaS: Software-based Communications in the Cloud

1. Lower Costs: Changes in communications are happening at an unprecedented rate. It simply makes no sense to invest in an on-premises communications system that could be obsolete within 12 months of installation. With UCaaS, the provider shoulders the burden of maintaining and upgrading your communications technology infrastructure.

2. Flexibility: Fast provisioning of new applications and features gives you a level of agility in your communications system previously unheard of.

3. OPEX versus CAPEX: UCaaS is a service, not an investment in hardware. You choose a solution to fit your business needs and only pay for what you use, making communications an Operating Expense (OPEX) rather than a traditional Capital Expense (CAPEX).

4. Reduce Demands on In-House IT Staff: Keep your IT staff’s focus and energy on your core business.

Advanced Applications

UC applications are becoming more advanced. These emerging sets of communications tools will be easier to deploy through a cloud platform setting. Applications will start to develop more intelligence, integrating with the business software of other vendors like Salesforce. Salesforce is the premiere customer relationship management (CRM) tool used by many industries. Like many emerging powerhouses in technology, Salesforce is a cloud-based platform.

While most cloud-based offerings are relatively new to the market, there are several players, such as NEC, which bring decades of experience and stability to their products. The functionality of UC applications will increase, as well as their security and stability. NEC’s Managed Security Services provides the communications security features every business should look for. These will be the tools many businesses and organizations employ to improve productivity, customer satisfaction and team collaboration.

Communications Through the Cloud

Tom Nolle on No Jitter believes the cloud will continue to grow, with flexibility in the forefront. With remote workers in coffee shop locations, road warriors traveling in the sky, and personal devices being brought into the office, a cloud-based communications solution will allow its variety of users and devices to easily connect to their UC infrastructure. IT staff will be able to better maintain multiple office locations through the business cloud. Cloud communications will help teams collaborate on assignments and improve productivity.

Get in touch with Nutec Electro Tel today toll-free at 1-800-898-3336 or email: sales@nutecelectrotel.com to schedule your no-obligation assessment and consultation.