There are a number of things to consider before purchasing a new telephone system. It is important to cover the bases to ensure a solution that will fit your business needs and budget.

Evaluation Process

When planning to purchase a new telephone system, it is wise to thoroughly analyze your specific business needs. A well thought-out process will help ensure quality results and a solution that meets your expectations. Don’t fall into the trap of paying too much, selecting the wrong technology or the using the wrong vendor. Most business telephone solutions are long term commitments, so a mistake lives on for years. Be sure to employ an effective process that helps you select the best solution possible.

The following questions will assist in determining your business communications requirements.

What is motivating you?
While the most frequent answer is to replace an obsolete phone system there are actually several factors that could affect your final decision.

Outdated Technology. Perhaps adequate service, support and parts are difficult to obtain for your current equipment.

Available Features. If your current system is simply lacking the features that contribute to improving productivity and enhancing customer service, it may be time for a new solution.

Monthly Telephone Bill. Once a system is deployed, your costliest telecommunications expense may be the monthly telephone bill. Proper planning and coordination with your new system can often lead to lowering monthly costs.

VoIP. These days, with everyone relocating business services to the cloud, it might make sense for your company to consider a virtual PBX.

Expansion. If your company is in a state of growth, you may have outgrown your current system.

Relocation. When moving to a different location, it might be a good time to replace your technology instead of sinking money into moving an old system.

Do you have a date for completion? Often, the buying decision gets delayed in deference to handling day to day business operations. The result could be a system failure that makes the decision a more urgent priority and unduly hastens the decision process.

What parameters are important to you? These days, most phone systems offer the same features. It’s more a matter of whether you would prefer to purchase it as a product or a service. Regardless, there are still plenty of considerations to keep in mind, such as:

– Up Front Price
– Total Cost of Ownership
– Vendor Location & Reputation
– Fit
– Brand Recognition

Defining and weighing these parameters narrows your focus saving both you and potential vendors lots of time

Do you have a budget in mind?
It can be hard to be transparent with this information. You may fear that it will be used against you when it comes to making the purchase. However, having a budget in place beforehand can often save you time when it comes to looking for solutions within your price range. Also, vendors know that most customers are looking at multiple solutions and a solution with an inflated price won’t be considered.

If you don’t have enough information to create a budget, contact several vendors and tell them that you are looking to create a budget. Make sure to ask for a range of pricing. Most providers will share round numbers and you’ll get the sense of costs. Bear in mind that most everybody will be quoting their low end solution in hopes of remaining in the game when you become an active buyer.

Do you have any preferences? Would you prefer an on-site Premise PBX or a cloud-based virtual PBX? Both have their advantages.

Have you already considered any solutions?

Do you have a preferred provider? Often, customer loyalty rests with the equipment manufacturer, the product brand or the local value-added reseller. Do you care about the brand name, or are you open to considering all providers?

Is There an Implementation Time Frame?
If you’re working against a hard deadline, it may affect the time you have to explore potential vendors or compare different technologies and therefore change your evaluation process.

Contact us 1-800-898-3336 for a free consultation.

Don’t let your business be held to ransom. With the growing number of Ransomware attacks on businesses of all sizes, there has never been a more important time to protect your business, assets and its future.

Businesses are no longer safe. Ransomware is quickly becoming the largest IT threat to business. It silently creeps into your network, encrypts files, folders and even entire disks – then it issues a ransom demand.

What does ransomware do?

There are different types of ransomware. However, all of them will prevent you from using your PC normally, and they will all ask you to do something before you can use your PC.

They can target any PC users, whether it’s a home computer, endpoints in an enterprise network, or servers used by a government agency or healthcare provider.

Ransomware can:

– Prevent you from accessing Windows.

– Encrypt files so you can’t use them.

– Stop certain apps from running (like your web browser).

Ransomware will demand that you pay money (a “ransom”) to get access to your PC or files.

There is no guarantee that paying the fine or doing what the ransomware tells you will give access to your PC or files again.

Cyber“Cyber-criminals are investing up to 40 percent of their stolen funds in improving and modernizing their techniques and criminal schemes according to a recent report issued by cyber-experts at the Russian Ministry of Communications.” ~ OODA ANALYST

Is your business equipped to fend off this security threat?

AVG Business has simplified security. Now your business can be protected with a multi-layered approach to detecting and eliminating Ransomware. With a variety of recognition and quarantine approaches, that’s what makes AVG’s award-winning security technology stand out.

Contact us now to find out how AVG Business Security Solutions can help protect your business from Ransomware, viruses and malware threats.

Toll Free: 1-800-898-3336

canstockphoto27765724Today many organizations are taking advantage of the benefits and savings derived from using GPS fleet and asset tracking systems.

Your fleet and assets can be efficiently and affordably tracked with GPS. Discreet powered and self-powered GPS tracking units are available to suit every situation. All devices are viewable on an interactive tracking map. Reports are customizable for individual assets or groups with locations and date logs. Reports can be emailed to you daily weekly and/or monthly as required.

Benefits your drivers:

Proof of service, increased security, protection, reduced paperwork, navigational aid, rewards hard work

Benefits your customers:

Faster service, reliable service, accurate service, efficient service, affordable service.

Benefits to Management:

Increased revenue, increased productivity, improved customer service, fewer accidents, helps win new business

Benefits Sales Reps:

Improved territory management, increased security, driver protection, navigational aid.

Industry Applications:

Appliance Repair
Equipment Rental
Equipment Service
Food Service
Oil Field Service
Pest Control
School Districts
Street Sweeper
Transit Systems
Waste Management
Wrecker Services

Contact for a complimentary consultation